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FAQs

Please read our FAQs page to find out more.

Are KOKK products safe for food use?

Yes, all our products are made from non-toxic materials and are safe for use around food. We prioritize your health and safety in every product we offer.

How long does shipping take?

Shipping typically takes 5-10 business days within the U.S. We strive to process and ship your order as quickly as possible.

What shipping company do you use?

We partner with UPS to ensure your order arrives safely and promptly.

Can I track my order?

Yes! Once your order is shipped, you will receive a tracking number via email so you can monitor its progress until it arrives at your doorstep.

How quickly will my order be dispatched?

We dispatch daily Monday to Friday, excluding weekends and bank holidays. The preparation
time of the shipment is within 48 hours, we try to send it the same day but it depends on the time of purchase. Orders placed on Friday afternoon will be dispatched on Monday

What is the return policy?

We offer a 30-day return policy on unused and unopened products. If you’re not satisfied with your purchase, please contact our customer service team for assistance.

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